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Shipping and Returns

Free Shipping and Returns at The Denver Folklore Center

The Denver Folklore Center ships musical instruments free within the contiguous United States, using the quickest and safest shipping method available. If for any reason you aren’t satisfied with your purchase, you can ship the instrument* back to us no more than 5 days after receiving it (in the same condition and packaging received from us) for a full store credit (less our cost of shipping) or for a full refund (less the cost of shipping and a 5% restocking fee). The customer is responsible for the return shipping cost. For a return, please notify us within 48 hours of receiving your shipment at 303-777-4786, or by email ( We will provide instructions for re-packing and shipping. Once we receive the return, our staff will contact you and issue a refund.

*Harmonicas, melodicas and all other wind instruments, along with consignment instruments the
customer has played in the store cannot be returned.