Shipping and Returns

Free Shipping and Returns at The Denver Folklore Center
The Denver Folklore Center will ship your purchase at no cost to you within the contiguous United States using the service which we judge to be the fastest and safest for your instrument.
If for any reason you are not satisfied with the instrument you have purchased from us online or by telephone, you may return it in the same condition and packaging in which it arrived for either a full in-store credit or a full refund less a 5% restocking fee. Please notify us that you wish to return your purchase by calling us at 303-777-4786 or emailing within 48 hours of having received the shipment.  We will provide instructions for re-packing and, if you wish, assist you in arranging shipping. You will be responsible for delivering the package to the shipping company and payment for return shipping. Once the instrument arrives in our store, we will contact you confirm the form of your refund.